Complaints & Feedback
Your feedback helps BMHPDO improve the quality, safety, relevance, and accountability of its work.
What you can report
- Concerns about the quality or accessibility of services.
- Unfair treatment, discrimination, harassment, or misconduct.
- Safeguarding or PSEA concerns.
- Suggestions for improving programmes or communication.
How to contact us
Email your feedback or complaint to bulsho@bulsho-mentalhealth-psychosocial-dev.org.
For urgent safety concerns, clearly indicate that the message is urgent. Do not include unnecessary clinical or highly sensitive personal information in ordinary email.